About the company
We are one of the leading fibre optic network operators serving large institutions, company, and organization with speed up to 1Gbps. We are partnered with top technological and distributed firms to provide enhanced speed and connectivity. Our Company strives to provide high-speed internet without any disruption to the customers. Customers are our assets. We focus on the ethics and business value rather than the cost and the business profit. The Company has a separate R&D team that works on innovation, new ideas to provide the best solution and service to the customers. We are best known for the following.
1) Internet plans: We offer different internet plans to business organization, companies, institution, etc based on their requirement. Even though we largely serve business organizations, we do focus on serving internet to residential homes/apartments. Our internet plan differs based on the nature of the customers such as a company, institutions, residential houses etc. Each plan details on the speed, maximum downloading capacity, cost etc.
2) Fibre-optic wires: We only deal with fibre-optic lines. This is the most advanced internet technology used in the market now. We promise to deliver the best available technology to our users enabling them to access the internet with the vast speed and without any single interruption.
3) Cost: Even though we deliver high-end and fastest internet, our charges are very economical. We offer monthly, quarterly, half-yearly and annual subscriptions. Besides, the users get a special discount while renewing their term of the contract. We strictly don't charge any installation and maintenance fee from our users.
4) Customer care: Our customer care centers operate 24*7 to provide an immediate remedy to our users. Customer queries are addressed through phone and emails. Our service representatives are widely spread across our area of operations and are readily available anytime to physically address any emergency issues. We also enabled call back options for customers. The customer care numbers are toll-free.
5) Online services: We provide services both online and offline. Users can pay their bill online by logging in using their account number and password. We had recently launched mobile apps to connect with users easily and frequently. Even, new users can request for a new connection online by feeding the particulars such as the type of establishment, area, type of package etc. Upon receipt of the request, our customer care will personally reach out to the new users explaining them the available packages and helping them in choosing the best package.